FREQUENTLY ASKED QUESTIONS

TLC Pet Products organic healing oils will still work even if most of it has been licked off! The key is to apply as often as possible especially before bedtime when your pet’s body is in healing mode; your pet will also be more relaxed and less likely to resist at bedtime.

The more time the product is allowed to absorb into the skin, the better results you’ll see. Distractions work wonders! Try a giving your pet a tasty treat, a dab of peanut butter, or some belly rubs while the oil works its magic!

For more application tips, read this blog article!

It is perfectly normal for pets to react to having any kind of oil or product applied to them, especially on an area that may be painful due to dryness or inflammation.

Despite your drama queen’s performance, our products are super soothing and completely safe to ingest! Our best advice for reluctant pets is to take it slow, never force or restrain them, and keep it positive. Any pet can be trained to sit politely for oil application.

TLC Pet Products are 100% natural and safe if ingested. All pets instinctively lick at foreign substances to groom themselves—luckily, our oils will still work even if most of the product is licked off! However, the more time our healing oils are allowed to absorb into the skin, the better results you’ll see.

We suggest applying as often as possible (especially before bedtime) and attempting to distract your pet to give time for the oil to work its magic.

We ship to all countries around the world every day! We offer shipping through FedEx and USPS so you can decide which carrier works best for you. Please note that not all countries accept USPS Tracking.​ ​

Please visit our shipping page for additional information.

Hot Spot Oil is perfect for helping your pet to feel better after being bitten by pesky little critters.

The natural antibacterial and anti-inflammatory properties will help to protect against infection, soothe irritation, and help the skin to heal.

With our oils, most customers notice a difference within a day or two of the first application.

Many customers have reported a major difference with only one application! Healing time depends on the severity of the skin issue and frequency of application, but in general you should see a difference within a few weeks. For a better idea of healing time and effectiveness of our oils, please browse our customer testimonials and read reviews for specific products on their product pages.

None of our products contain added fragrance! However, because our products are made with essential oils, they do have some natural scent. Most people love these earthy, soothing scents, but pets are sometimes turned off by them because of their hyper-sensitive smelling ability.

Absolutely! All of our products are completely natural and safe for pets of all ages, including younger and senior pets!

Absolutely! All of our products are completely natural and safe for pregnant or whelping mamas.

Since our products are made with the highest quality human-grade ingredients, absolutely! In fact, we frequently hear from customers who have healed their chapped lips, eczema, psoriasis, and more using our oil.

Customers have also been known to use it as aftershave and as a skin moisturizer.

All of our products are made in the USA in reputable facilities. We hand-pour our products in our own Montgomery, AL facility.

We are so confident in our products that we offer an unconditional satisfaction guarantee.

For any reason, please reach out to our Customer Service team within 60 days of purchase and we’ll help you with a refund.​ ​

Our products do not expire, however, when they are exposed to extreme temperature fluctuations it can cause the natural ingredients to separate. While the oil may look different, this does not effect the integrity of the product.

If you’re still having issues, reach out to our Customer Service team for help.

Absolutely! Hot Spot Oil can be used to give your pet an allergy bath. Prepare your pet’s bath water by adding one tablespoon of Hot Spot Oil to one gallon of warm water, as warm your hands can bear. After saturating your pet all over, use Blue Shampoo for cats and dogs to remove the Hot Spot oil.

Make sure the Blue Shampoo does not get in your pets’ eyes. The shampoo contains a dye that can be irritating to their eyes.

Hot Spot Oil should be applied to hot, sore spots and itching areas two to three times per day.